Conditions Of Use
When purchasing from Profit mouldings. You are agreeing to the following terms and conditions.
Dispatch policy.
While every effort will be made to ensure that all items shown are in stock we offer no guarantee of availability and this electronic publication does not constitute an offer for sale.
Good delivered normally arrive between 8 am and 5.30 pm Monday to Friday. You are able to supply your proffered delivery day in the shopping cart, when u purchase your choice of products. We will then call you to confirm that this date is possible, or to arrange an alternate date that is convenient to you.
Next day delivery can be arranged if needed. For next day delivery orders must be placed and full payment cleared before 10 am. We cannot offer next day deliveries for orders placed over the weekend or bank holidays. All next day deliveries are subject to stock.
The charge for delivery will be based on post code location and also the weight of the product. During checkout process you will be asked to input your post code, this will then calculate your delivery charge. Alternatively you can collect the goods from Newark, Nottinghamshire without the delivery charge.
Due to insure the guidelines all flooring deliveries are made to kerb side at the nearest access point to the delivery address for the delivery vehicle. You must arrange for adequate help to off load the flooring, the driver cannot help move the flooring into your home. As deliveries can be made by a large lorry or van, it is assumed that the delivery address will be accessible by lorry. If there is likely to be a problem, e.g. the road is subject to a vehicle weight or width limit please inform us at the time of the order. Deliveries will be made between 8.00 am and 6.00pm we are unable to give an estimate of delivery time as all deliveries are at the courier’s discretion.
If a courier arrives at your address and is unable to deliver on arranged delivery date because you are not there, refuse to sign or you refuse delivery you will be liable for the cost of re-delivery when applicable.
Deliveries cannot be left outside in porches, garages or any other location.
Every effort is made to ensure that your goods are delivered in perfect condition, please inspect your goods immediately on delivery as no claims with regard to damaged items can be made after our driver has left the delivery address, unless signed for as damaged on delivery.
In the unlikely event that some goods are damaged we will collect and replace the product. Any claims must be made within 7 days of receipt of goods.
No liability can be accepted for cost caused and late deliveries or for any other reason, therefore we advise against booking trades for installations until goods have been received.
When your order arrives
When your order arrives, you want to sure quantities match what you ordered. To guarantee customer satisfaction, please make not of the following when received you order.
Visually inspect the condition and entirety of your delivery, make sure to note missing items damaged materials. The order confirmation email you received lists all the materials and quantities you ordered. You will need to examine the pallet and count each item to make sure everything ordered has been received
Unless specifically requested (additional costs), all deliveries are at curb side. This means that you (or someone able) must be home to take the material from the trailer to your home. The driver will only unload to the curb side and not allowed to enter your home.
DO NOT let the driver leave until you have verified the material received is in good condition and that all material has been accounted for. Any damages or missing items must be noted on your delivery receipt, if not noted we are unable to process with any replacement products.